Mike has been advised by Thames Water that they have been made aware of a fake letter sent to some customers, containing a QR code which directs them to a fraudulent website offering help with paying their bills. The website then goes on to ask for personal information such as date of birth, address and passport number.
Thames Water have outlined that they would never ask customers for their personal or financial details, access to their online account or for any urgent action or a rushed decision. They "take the security of (their) customers information very seriously and do everything (they) can to make sure their data is well protected".
Further information from Thames Water can be found on their social media channels here: https://www.facebook.com/thameswater/posts/380499140994092 and on their website: https://www.thameswater.co.uk/network-latest/scam-letter-27th-november-…
Below is a picture of the scam letter in question, provided by Thames Water.
Mike advises his constituents to IGNORE the contents of the letter, and to report it to Thames Water directly.